How to Use Inbox Repair Tool or SCAN PST in Outlook 2010

  • Some times you may find some issues with your Outlook like freezing or? it may crash often. There are several reasons for corruption of Outlook PST File or OST File. Also you may get error message when you access Outlook and? read / delete email or when you click ‘Send/Receive’? button error message prompts saying “An unknown error has occurred” , “Messaging interface has caused an unknown error” and? “0X80040600” errors

Outlook 2010 is latest version of Microsoft Outlook with advance features works much faster than earlier version and protects inbox’s from malicious threats. But still there are chances your pst file may not respond.

The Inbox Repair tool (Scanpst.exe) is designed to help repair problems that are associated with personal folder (.pst) files. Scanpst.exe helps in repair corrupt or damaged Outlook PST files.

Outlook Error codes:

“Outlook.pst can not be accessed – 0x80040116”
“An unknown error has occurred. 0x80040119”
“An unknown error has occurred. 0x80040600”
“pst has reached maximum size limit”
“OL2000: Unable to Use Your Personal Folder File if it Exceeds the 2 GB Size Limit”

How to Use SCANPST.exe or Inbox Repair Tool & Fix Outlook Issues

  • First you need to locate the inbox repair tool or scan pst.exe file, navigate to “c” drive basically it will be located where you install MS Outlook, You can follow the path below, Windows 7 users can copy and paste the below file location search field on the start menu.
  • C:\Program Files\Microsoft Office\Office14 ( Under Office14 folder you? will find SCANPST.EXE file).
  • Click Start, and then point to Find or to Search, depending upon your operating system.
  • Double click the Scanpst.exe file to open the Inbox Repair Tool.
  • Now hit Browse and locate your PST file (file name of the personal folder).

scanpst inbox repair outlook

outlook 2010 scan pst

  • Click? Start and it will start checking for errors in pst file. Once the process is complete, you need to click the Repair button.

  • Before repair make sure backup option is checked so that you can recover the file in case Outlook pst repair fails.

You are welcome to comment on this article and Ask Questions about Outlook and? PST file using the comment box below!


  1. Shrikanth says:

    I find the above mention information to be good. But their are some other ways by which we can repair the PST. All you need to do is go to scanpst.exe location and click on the scanpst.exe… No file size limits?no partial repair?it automatically locates your Outlook.pst file and completely repairs it ? you then just
    open Outlook and continue working as if nothing had happened.

    Hope my post will help many !


  2. admin says:

    Hi Shrikanth,

    Thanks for sharing this info,I have deleted the link. since link was broken. I think you are referring to Stellar Outlook repair tool.There are few third party repair tools are available which includes OE mail recovery. I haven’t tried these tools, since these tools are not recommended in corporate environment.

  3. Rahat says:

    .. i had same problem as like shirkanth All i need to do is go to Scanpstexe Location and click on the scanpst.exe No file size limits?no partial repair .. i using 3rd party software stellar .. that is nice program..its solved my problem.. thanks @admin nd @shirkanth

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